Privacy Policy

At Celestial Studio (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard information when you visit our website or use our AI-powered products and services (collectively, the “Services”). If you do not agree with this Policy, please do not use the Services.

1. Information we collect

We may collect information about you in several ways:

• Personal data: Information you voluntarily provide, such as your name, email address, phone number, business details, or any other contact information you submit when you sign up, book a call, request access, or communicate with us.
• Usage data: Technical information about how you interact with our site and Services, including IP address, browser type, device information, pages visited, actions taken, and time spent on pages.
• Cookies and similar technologies: We may use cookies, pixels, and similar tools to remember your preferences, analyze traffic, and improve the user experience. You can control cookies via your browser settings, but disabling them may affect some features.
• SMS data: If you opt into receiving text messages from Celestial Studio, we collect your mobile number and any information you choose to send by SMS.
• Social media data: If you connect with us or sign in via a social platform (such as a social login), we may receive information you authorize that platform to share (for example, your name, email address, and profile image).

2. How we use your information

We use the information we collect for purposes such as:

• Providing, operating, and maintaining our website and AI-powered tools, automations, and related Services.
• Communicating with you, including responding to questions, support requests, and feedback.
• Sending you Service-related updates, announcements, marketing messages, and promotional offers by email or SMS (where permitted by law and your preferences). You may opt out at any time.
• Monitoring and analyzing usage to improve and optimize our website, features, and user experience.

3. SMS program terms

4. Sharing your information

We may share information with trusted third parties that help us operate, provide, or improve our Services, for example:

• Hosting providers, analytics services, and customer support tools
• Marketing and advertising partners (including platforms such as Meta/Facebook) to deliver relevant ads and campaigns

These service providers are permitted to use your information only as necessary to provide services to us and are not authorized to sell your mobile data or use it for their own independent marketing. SMS opt-in data and consent will not be shared with third parties for their own marketing purposes.

5. Security of your information

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your choices

You have choices regarding how we use your information:

• Email marketing: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
• SMS: You can opt out of SMS by following the steps in Section 3.2.
• Cookies: You may adjust your browser settings to refuse or limit cookies; some features may not function properly if cookies are disabled.
• Data you provide: You are responsible for ensuring that any personal data you share with us complies with applicable privacy and data protection laws.

7. Data deletion

You may request deletion of your personal information held by Celestial Studio. To do so, email us with the subject line “Data Deletion Request,” and include enough information for us to verify your identity and locate your data. Once verified, we will delete your personal data (subject to any legal obligations to retain certain records) and confirm the deletion within a reasonable time, typically within 30 days.

8. Third-party links

Our website and Services may include links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of these third-party sites, and we encourage you to review their privacy policies before providing any information.

9. Intellectual property

All content, software, and technology made available through the Services, including but not limited to text, designs, graphics, code, and AI models, are owned by Celestial Studio or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our content or technology without our prior written consent.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will revise the “Last Updated” date at the top of the Policy and may provide additional notice as required by law. Your continued use of the Services after an update means you accept the revised Policy.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact Celestial Studio at:

• Email: support@celestialsalon.co
• Phone: +1 (602) 803-5255
• Address: 24650 N Lake Pleasant Pkwy Ste 101, Peoria, AZ 85383